OneChat > CONTACT CENTRE CAMPAIGN MANAGER

CONTACT CENTRE CAMPAIGN MANAGER

• Full-time position
• Modern facilities located 2 minutes from Eastlink
• We will help you realise your potential and nurture you to success

Department:
OneChat - Contact Centre
Project Location(s):
Melbourne, Victoria
Job Type:
Full Time Position
Education:
Contact Centre & Team Management Experience
Compensation:
Negotiable depending upon experience

OneChat - First Time, Every Time

About the Role

We are looking for an educator to join, enhance and commit to our operational team. We want someone who understands how to manage and balance a fun environment that is about delivery every second of the day.

Responsibilities
• Provide leadership and mentoring to direct reports.
• Exceed out external key stakeholders First Time Every time
• Work with fellow internal key stakeholders on the future and cultural programs
• Drive and exceed P&L via business acumen, performance management, forecasting and work force management.

We are looking someone who presents the following:

• Excellent communication skills both written and Oral
• A leader through Action than consequence
• The ability to problem solve from IT to People
• The ultimate Team Player – Hungry to succeed.

Be part of a team that celebrates each other and works collectively towards success. Achieve a real work/life balance with convenient hours.

About You

At OneChat, our philosophy is ‘right person, right role’. To ensure your success, you will need to demonstrate the following:• Self-motivation and energy to achieve individual and team KPIs.
• Passion for delivering quality customer experiences
• Desire to be challenged to ensure continual growth and improvement
• Team-work and respect for others – We celebrate and support each other
• Drive to hunt opportunities and cultivate them to positive outcomes

OneChat Culture and Benefits

• State-of-the-art facilities – 360-degree views, onsite café and access to secure parking
• Convenient Scoresby location – just minutes from Eastlink
• Exceptional training and support, including certified training through our OneLearn Program
• Recognition and reward for your hard work through our OneStar Program
• Real career development when you exemplify our OneChat values through our OneTalent Program

Want to be part of our OneFamily? Tell Us Why!

Upload your application (written and/or video) to recruitment@onechat.melbourne. Alternatively, just click APPLY NOW!

APPLY NOW