The editorial team at APAC CIO Outlook have analysed top management and performance of 1200 Customer Experience Management solution providers in the Asia Pacific Region over the past several months. They look for companies which have innovative solutions, have shown great promise in serving customer needs and are highly recommended by their current clients.
Moreover, they also take input and feedback from their advisory board which consists of top CIO’s and senior IT managers from mid size and large enterprises in APAC.
This is testament to the hard work, innovative solutions and enhanced experiences the OneChat team have delivered to our clients and their customers.
OneChat have been included in the top 25 alongside such iconic brands as Genesys, Adobe and Zendesk and are the only contact centre outsourcer included in this list.